Privacy policy

BROLGA CO INC, trading as Brolga Co, is responsible for the personal information described in this policy when you visit brolgaco.com, place an order, or contact us.

Information we collect
We collect information you provide, including your name, email, shipping and billing addresses, telephone number when provided, order details, and customer service messages. Payment providers process payment credentials; we receive information needed to confirm and manage the transaction. Do not send full card details by email.

Our website and service providers may also collect IP addresses, browser and device details, pages viewed, cookie identifiers, and interactions with the store. Information can come from you, your device, and providers handling payments, shipping, or store operations.

How we use information
We use information to process orders, arrange delivery, handle returns, answer questions, prevent fraud, maintain the website, and meet accounting and legal obligations. If you subscribe, we may send product news and offers. You can unsubscribe through the link in a marketing email; order-related messages may still be sent.

Who receives information
We share information needed for their work with service providers, such as Shopify, payment providers, shipping carriers, and customer support or technology providers. We may disclose information when legally required, to protect rights or prevent fraud, or in connection with a business transfer subject to applicable safeguards. We do not sell customers' contact information.

Shopify provides our ecommerce platform and also processes information under its own applicable privacy terms. Learn more at https://www.shopify.com/legal/privacy/consumers.

Cookies and advertising choices
Cookies help the store remember a cart, operate checkout, and understand site use. Where enabled, analytics and advertising tools may collect browsing information. Disclosures to advertising partners can be treated as a sale, sharing, or targeted advertising under state law, even when no money is exchanged.

Use the privacy or cookie controls made available on the website to manage optional tracking, or contact info@brolgaco.com. Browser settings can also restrict cookies, although some store functions may be affected. Where required by applicable law, we honor recognized opt-out preference signals, including Global Privacy Control, for covered processing.

Your privacy rights
Depending on your location and the laws that apply to our business, you may request access to, correction of, deletion of, or a copy of your information. You may also have rights to opt out of sale, sharing, targeted advertising, or certain profiling, and to limit certain uses of sensitive information.

Send requests to info@brolgaco.com. We may need to verify your identity or an authorized agent's authority. We will respond within applicable legal deadlines and will not discriminate against you for exercising protected rights. If a request is denied, you may ask us to review the decision or appeal where applicable.

Retention and protection
We retain information as needed to fulfill orders, provide service, meet legal and accounting requirements, and resolve disputes. We use reasonable safeguards appropriate to the information involved, but no system is completely risk-free. Service providers may process information in the United States or other countries, subject to applicable legal requirements.

Children
Our store is not directed to children under 13. If you believe a child has provided personal information, contact us. 

Privacy contact
Brolga Co
Operated by BROLGA CO INC
Website: https://brolgaco.com
Email: info@brolgaco.com
Phone: 【--】
Address: 126 COUNTY ROAD 104, OXFORD, MS 38655, United States
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays